China Life provides diverse and equal employment opportunities and established a policy to protect human rights at work. We attach importance to equality and diversity, and treats all employees based on their competencies.

China Life planned courses on leadership and management, professional competencies, digital innovation, and diverse competencies, in order to meet employees’ competency development needs and implement its talent cultivation and training blueprint. We combined internal and external courses with digital learning platform resources to build a complete training system for increasing talent for different level positions.

The number of China Life's registered agents increased by 1,214 in 2022, the highest growth in the life insurance industry, increasing for the 4th consecutive year despite the pandemic to become the 4th largest life insurance agent team in Taiwan. China Life is actively expanding the scope of agent recruitment, and provide more diverse and complete subsidy projects based on the background of job applicants, including: Rising Star, Elite, Top 1,000, and Leadership projects. Whether it is graduates entering the workplace, people changing careers, or even sales experts from peers in the industry, the projects show our determination to cultivate talent.

China Life develops key skills and integrates professional competitiveness through the close connection between the Training Department, Agency Development Department Training Center, and offices, providing a complete and solid training system for agents to receive systematic training as they progress in their career, and steadily work towards fulfilling their dreams. Agent retention rate reached 86.6% in 2022, meaning that on average 86 out of 100 agents remained at China Life, showing that we have developed a complete and comprehensive talent training system from training, marketing, to organizational expansion, helping upgrade the agent team. China Life has become the number one choice of life insurance agents, and continues to work towards becoming the "most trustworthy life insurance company worth recommending to others."

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